Study Skills

Study Skills

Posted by Safe In4 Hub

Preparing for Communication

One of the key elements of emotional intelligence is the ability to clearly communicate with others. So when relating to others, keep in mind the following aims:

1. Be clear-headed.
You need to know your own mind and what you want to communicate to others. Take time for reflection and introspection.

2. Be aware of verbal and non-verbal communication.

- Verbal communication. The ability to express yourself accurately demands a certain degree of competence in handling language.

- Non-verbal communication. You also need to be aware of non-verbal communication through body language. Posture, eye contact and facial expression are ways in which what is said is reinforced or subverted - wittingly or unwittingly.

3. Be a good listener. To communicate effectively with others, you need to hear what they are saying. Practise listening by:

- not interrupting others,

- paraphrasing what they say to ensure that you understand them correctly,

- asking for clarification rather than inferring and imputing.

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